TUI - Thomsonfly - Flight Cancellation and Delay Compensation Options

Important information about TUI - Thomsonfly Flight Cancellation
Tui Planes

Ultimate Guide to Claiming Tui Flight Delay Compensation

In this compensation guide, we’ll take you through how to claim if your flight is delayed or cancelled with Tui. We let you know what your rights are when experiencing a Tui flight delay or cancellation, and how we can help you.

Headquartered in Luton, Tui Airways Limited were rebranded from Thomson airways in 2017. They are the UK’s third largest airline based on passenger numbers, second only to Easyjet and British Airways. Their destinations include mainland Europe, the US and south-east Asia, all from major UK airports.


  • Short Distance

    Short Distance


    Up to 1500km

    (e.g. London - Edinburgh)

  • Medium Distance

    Medium Distance


    Up to 3500km

    (e.g. London - Athens)

  • Long Distance

    Long Distance


    From 3500km

    (e.g. London - Tokyo)



Don’t take any excuses! Vouchers for food or hotels don’t negate the airline’s responsibility to pay your compensation

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