Jet2com - Flight Cancellations

Important information about Jet2com
Jet2 Plane

Jet2’s history goes back more than 30 years, when it began as Channel Express, an operator of commercial aircraft. The company’s first leisure flight took place in early 2003, at which point it changed its name to Jet2. In that initial year, the airline carried over 350,000 passengers. By late 2004, this figure reached one million, then rocketed to 20 million in 2010. In 2016, the airline carried over 6.5 million passengers.

In 2017, Jet2’s first flights from and to London Stansted and Birmingham took place. Now, the airline operates from a number of airports across the North, the Midlands and the South of England, Scotland and Northern Ireland. It operates mainly in Europe, but also flies to New York. Within Europe, destinations include popular holiday resorts such as Bodrum in Turkey, the Greek island of Corfu, Ibiza in the Balearics, Cyprus, Portugal’s Algarve and the Spanish hubs of Malaga and Alicante. Jet2 also goes to places that are renowned for short breaks, like the cities of Copenhagen, Krakow, Lyon, Vienna, Split, Prague, Budapest and Reykjavik.

Jet2’s tagline is ‘friendly low fares’, so the airline does aim to please its passengers. Despite this, Jet2 passengers are at times subject to flight delays, overbooking and even cancellation. According to EU law, passengers can claim compensation from the airline for this. Read on to find out how to do this, and the rules that apply when claiming.

  • Short Distance

    Short Distance


    Up to 1500km

    (e.g. London - Edinburgh)

  • Medium Distance

    Medium Distance


    Up to 3500km

    (e.g. London - Athens)

  • Long Distance

    Long Distance


    From 3500km

    (e.g. London - Tokyo)



Don’t take any excuses! Vouchers for food or hotels don’t negate the airline’s responsibility to pay your compensation

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