Iberia Airlines - Flight Cancellations
Important information about Iberia Airlines
Spain’s biggest airline fleet includes 141 aircrafts flying to 135 destinations across Europe, America, Africa, the Middle East and Asia. The airline was founded in 1927, with its debut flight flying between Madrid and Barcelona. However, it was not until 1946 until Iberia crossed the Atlantic, stopping in Villa Cisneros, Natal and Rio de Janeiro.
Iberia is also the proud transporter of goods for those in need; between 1993- 2004 it delivers 1,200 tonnes of humanitarian aid to those who required it. Within the last decade Iberia has expanded and improved. This includes setting up a low-cost carrier, merging with British Airways under the IAG Group, redesigning cabins and gaining many more Airbus aircraft.
There highest achievements include being awarded the Skytrax 4-star category as of 2019. Despite being ranked the most punctual of all the world’s major airlines, it does on occasion face delays and cancellations. If you face this hindrance you may be eligible for flight compensation.
Backing up your claim
To give your claim the best chance of success, check with the airline regarding exactly what caused the delay. Collect any evidence you can, such as flight documents, photos and receipts, keep any paperwork given to you by the airline. A successful outcome can depend heavily on evidence – particularly if the flight took place (or didn’t, as the case may have been) a few years back.
Ask the airline staff what you can claim for – both there and then and later on – and make a note of any details you’re given, plus staff names, times and dates. If you can, take contact details of the airline’s other passengers in the same situation.
You may be able to claim as much as €600. This varies according to the distance you flew, or should have flown, with different rates applying to short, medium and long haul flights, as follows.
What you can claim at the airport
For short haul flights, you can claim from 2 hours’ delay or more. The airline should cover the cost of food and drinks, and of 2 phone calls, emails or faxes. For medium haul flights, the delay time from which you can claim increases to 3 hours, and then 4 hours for long haul flights.
For longer delays of 5 hours plus, you have a right to refuse to board a flight that is delayed by over 5 hours, in which case the airline must refund you or offer alternative transportation.
In the case of a flight being delayed until the next day, the airline must provide overnight accommodation, as well as transfers to and from the airport. Make sure you get any promised services put down in writing and keep a copy. Sometimes, it is not always possible for the airline to provide all of their passengers accommodation in the case of a widespread disruption. If you find yourself paying for your own accommodation, keep all of your receipts and this should be reimbursed by the airline.
How Flight Patrol can help
Claiming flight delay compensation from Iberia Airlines is easier when you know how. Our experience means we can secure what passengers are entitled to, with a minimum amount of fuss. We will claim on your behalf, we have an experienced team of claims experts and we will secure your compensation without causing you any stress or hassle.
If you claim yourself, you could find that it takes a lot of time. You may even struggle to get anywhere, simply because you have little experience in dealing with such claims. The process could therefore be stressful and energy-sapping, as well as time-consuming, and you may need to do a lot of research to make any headway at all. Your chances of success will sadly be limited by the fact that you are not familiar with this process. Passengers complain that the process takes up time, requires experience, is stressful and has a low chance of success.
If we claim on your behalf, we can reach a conclusion professionally, simply and swiftly. We can offer a highly experienced team, a stress-free experience and, most importantly, a high chance of success with your claim.
Your rights when delayed with Iberia Airlines
- According to EU law up to €600 compensation
- Regardless of the ticket price
- Flights up to 6 years old
- When the flight was delayed at least 3 hours, cancelled or overbooked
Tips and Tricks when delayed with Iberia Airlines
- Confirm the reason for the delay with the airline
- Collect proof: photos, receipts of expenses, vouchers etc
- Insist on your basic rights and services at the airport
- Exchange contact information with other passengers
How to claim against Iberia Airlines
- Enter your flight details into our calculator
- Enter details of replacement flights (if any)
- Enter details of fellow passengers
- Leave the rest to us!
Up to 1500km
(e.g. London - Edinburgh)
Up to 3500km
(e.g. London - Athens)
(e.g. London - Tokyo)
Don’t take any excuses! Vouchers for food or hotels don’t negate the airline’s responsibility to pay your compensation