Simple. Quick. Convenient.

No win, no fee - no risk

Claim up to €600 for your delayed or cancelled flight.

 

We are here to help.

Tell us about your flight – submitting a claim is completely free of charge.

SORRY

Unfortunately your flight does not meet the required criteria for compensation claims – see below.

  • Yaoundé Nsimalen International Airport (NSI) is not in the EU
  • Douala International Airport (DLA) is not in the EU

However, if you feel this is a mistake and would like to discuss your flight issue then please call us on 0333 996 1234 or use our contact form.

  • Your flight must have landed 3 or more hours late

    Your flight must have landed 3 or more hours late.

  • Your flight needs to be within the last 6 years.

    Your flight needs to be within the last 6 years.

  • Your flight should have departed from an airport within the EU, if it was not an EU based airline.

    Your flight should have departed from an airport within the EU on any airline.

  • On any EU based airline

    Or arrived into the EU on an EU-based airline